Welcome to Yorkshire Escapes Covid-19 Information Page.

On this page, you should find everything you need to know about your booking with Yorkshire Escapes and Covid-19.

Book with Confidence

We understand in times like these you’re looking for a little reassurance. This is why we are clear about our Covid-19 refund policy so you know exactly where you stand in the event of not being able to travel.

For all bookings affected by Covid-19 Government restrictions on travel, including national and local lockdowns and Tiers, these are the options open to you:

  • Re-booking the same property for a future set of dates until the end of 2021, without any administration charge.
  • Cancel your booking and receive a full refund.

Click on the button below for a link to the Government website, which details the guidance clearly.  We are advising that you familiarise yourself with the rules and understand how this may affect your upcoming holiday.

Visit Gov.uk Website

We understand the majority of you would still like to have your holiday as planned but reduce your party size and number of households in accordance with the guidance.

As such, we will take it that your party size has been amended to be in line with the guidance and your booking will go ahead, unless we hear otherwise from you. 

Of course, if you are not able to reduce your party size or amend the number of households, we are upholding government guidelines.   As such, because your planned trip cannot take place because Covid-19 guidance is restricting your ability to travel, these are the options open to you:

  • Re-booking the same property for a future set of dates until the end of 2021, without any administration charge.
  • Cancel your booking and receive a full refund.

If you wish to take any of the above three options, please call or email us with details of your booking and your preferred option

Local Lockdown

In the event of a ‘local lockdown’, either for Yorkshire, or your home location, we will be following all Government advice. As such, your stay will be cancelled and we will change your dates or offer you a refund at the same property.

NHS Test and Trace QR Code Poster

In line with legislation, our holiday properties each have an NHS Test and Trace QR Code Poster, which we encourage you to use to ‘check in’ to the venue during your stay. For more information about the NHS Covid-19 App, or the QR Code Posters, please take a look at the NHS Test and Trace website.

Cleaning

We are ensuring that all our houses will be deep cleaned after every rental group departs, and our cleaners will disinfect high risk areas such as light switches, remote controls and door handles.

We look forward to hosting you at our properties and please contact us with any questions you have.

Best Wishes Yorkshire Escapes Team.

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